With the Elcom API functions, the Hino team are able to provide a high degree of integration and automation, while significantly reducing the solution development lead time.
The in-house team at Hino built a centralised platform for hosting IT solutions across the entire business, named Hino Central. It includes an intranet for staff, extranet for dealers, and portals for their other business partners such as fleet customers and body builders.
Hino Central leverages Elcom to automate operational workflows and integrate multiple systems, including the IBM AS/400 platform and ERP systems, one of the most difficult systems to integrate with because the drivers it uses are so different to Microsoft-based products, and the support resources are so limited.
All the systems sitting within their business operational boundary are now integrated. For example, the Accounts Payable automation uses Optical Character Recognition (OCR) to extract data from invoices, populates records, and routes approvals via Elcom workflows. Once approved, invoices are pushed to the ERP for payment, with statuses updated back in the intranet. The layout features intuitive forms and folders to manage invoice attachments and control access via security permissions.
With comprehensive APIs and a seamless interface, Hino Central achieves efficient integration, allowing users to complete tasks entirely within the one platform.