The Inner West Council website caters to over 182,000 residents, as well as thousands of additional community members, businesses and other audiences.
Inner West Council worked with the Elcom team to custom develop their search design to make it easy for this diverse audience to find what they need quickly.
The results are shown in prominent boxes, with the ability to refine results by audience and topic, type of content and suburb. White space is used on the page to further improve readability and ensure the content looks clean and uncluttered.
In this example, they leverage search to help residents easily access relevant information. For example, a search for “recycling” enables users to refine results by service type or location, ensuring they find precisely what they need in seconds.