Vita Pulse is Vita’s central communication portal, enabling the Vita team to provide a centralised repository of information to 1600 team members across Australia, over five brands – each with their own brand experience – with a heavy mix of frontline team members.
In order to personalise the experience further, the team took the opportunity to implement live search, enabling team members to check their search as they go, rather than needing to navigate forward and back to refine their search.
The team also created a custom solution via Elcom Code Blocks to surface the top four articles viewed by team members in the same roles over a rolling 14 day period.
Positioned directly under the search bar as clickable buttons, this feature reduces unnecessary searches by offering quick access to frequently used resources. This updates in real-time – very similar to how Chrome and Firefox present most visited sites under a search bar when opening a new window – resulting in fewer searches.